Returns & Exchanges
At Peter Solberg A/S, we prioritize the quality and safety of our food products; therefore, returns are accepted within 14 days of receipt provided the items are unopened and in their original packaging. Due to health and safety regulations, perishable goods cannot be returned once the cold chain or seal has been compromised.
Check Eligibility
Ensure your items are non-perishable, unopened, and within the 14-day return window from the date of delivery.
Contact Support
Email our customer service team with your order number and photos of the products to receive a return authorization code.
Pack Securely
Place the items in their original shipping container, including a copy of your invoice and the authorization code to ensure fast processing.
Ship and Refund
Send the package to our distribution center; once inspected, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing