Frequently Asked Questions
Everything you need to know about our premium food products and delivery services.
How do you ensure the freshness of food products during shipping?
We use specialized temperature-controlled packaging and high-speed logistics to ensure that all perishable items maintain their quality and safety from our warehouse to your doorstep.
What are your delivery times and rates?
Standard delivery typically takes 1-3 business days. We offer free shipping on orders over 500 DKK, while smaller orders incur a flat-rate shipping fee calculated at checkout.
Can I return food items if I am not satisfied?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if a product arrives damaged or does not meet our quality standards, please contact our support team immediately for a refund or replacement.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as local payment options like MobilePay and invoice-based payments for registered business accounts.
Do you provide wholesale pricing for businesses?
Yes, Peter Solberg A/S offers dedicated wholesale accounts for restaurants, hotels, and retail partners. Please contact our sales department to receive a customized price list.
Are your products sustainably sourced?
We prioritize partnerships with suppliers who adhere to strict environmental and ethical standards. Many of our products carry organic and fair-trade certifications to ensure the highest quality and sustainability.